Queue Help

Queue shows outbound texts that are waiting, stuck, failed, rejected, or undelivered.

What Appears Here

  • Only outbound message attempts that need attention are shown here.
  • Private inbound texts that Quacker cannot match are not displayed to users on this page.
  • Each queue item explains whether the phone is waiting, offline, rejected the send, or reported an error.

How To Fix Queue Issues

  • Check Gateway Health to confirm the Android gateway is online and heartbeating.
  • Make sure the gateway phone has SMS permissions enabled.
  • Open the affected thread to verify the recipient number and retry only when the phone is ready.